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City of La Salle seeks part-time utility billing clerk

The City of La Salle is seeking a Part-Time Utility Billing Clerk. This position will work a range of 16-24 hours per week and can’t exceed 1,000 hours per year. Preferred hours are 8 a.m. to 4 p.m., two to three days a week.

This position will perform a variety of administrative duties, such as:

  • Receiving and processing utility payments and other revenue payments.
  • Maintaining customer account records.
  • Processing various work order requests, such as branch pick-up and pothole repairs.
  • Reviewing consumption history and informing customers of high water usage.
  • Providing customer service by answering the telephone, responding to emails, and assisting customers at City Hall.
  • Assisting with the sale of City garbage stickers.
  • Responding to citizen concerns, including garbage and recycling complaints.
  • Administering the shut off process for delinquent utility accounts.
  • Opening and distributing incoming and outgoing mail.

Required qualifications include:

  • Graduation from high school or GED equivalent.
  • Ability to communicate verbally and in writing effectively with all levels of management, City officials, vendors, other employees, and the general public.
  • Ability to establish and maintain effective working relationships with employees, other departments, and the public.
  • Ability to use office technology, including a computer, scanner, copier, and fax machine.
  • Ability to perform multiple tasks effectively.
  • Ability to organize, prioritize, and carry out office work with minimal supervision.
  • Maintain a professional appearance and attire.

Preferred qualifications include:

  • Prior experience with cashier operations and customer service.

Prior to employment, the applicant must pass a background check. The position has an hourly rate of $24.65.

Applications will be accepted through July 18, 2025. They can be dropped off at City Hall, 745 2nd Street, or emailed to Jessica at j.chase@lasalle-il.gov

 

The City of La Salle is an equal employment opportunity provider and employer.